Service Testimonials
Customer Name: Gerald G
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA RAV4
VIN:  
Mileage: 4,926
Service Date: 12/26/2009
Service Advisor: FELICITA
Service Advisor Number: 43153
RO#: 262943
Survey Name: Service Follow-up Survey
Date Requested: Dec 29 2009 9:32AM EST
Date Taken: Dec 30 2009 8:00AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

very good service and happy to know for the future that you are open from 7am. thanks and happy new year.

Customer Name: Jose
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2005 TOYOTA 4 RUNNER
VIN:  
Mileage: 80,798
Service Date: 12/26/2009
Service Advisor: FELICITA
Service Advisor Number: 43153
RO#: 262939
Survey Name: Service Follow-up Survey
Date Requested: Dec 29 2009 9:32AM EST
Date Taken: Dec 30 2009 12:05PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

this is the only dealership i trust with my vehicles.


Customer Name: Michael H
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2003 TOYOTA HIGHLANDER
VIN:  
Mileage: 180,000
Service Date: 12/26/2009
Service Advisor: JOHN MIYOSHI
Service Advisor Number: 25806
RO#: 262933
Survey Name: Service Follow-up Survey
Date Requested: Dec 29 2009 9:32AM EST
Date Taken: Dec 30 2009 8:03AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Came in without appointment for a "check engine light" problem. Took care of me and the problem quickly, at a reasonable cost. Typical of the way I am treated by your service department.


Customer Name: David H
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2008 TOYOTA SEQUOIA
VIN:  
Mileage: 15,207
Service Date: 12/22/2009
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 262789
Survey Name: Service Follow-up Survey
Date Requested: Dec 25 2009 9:31AM EST
Date Taken: Dec 25 2009 8:30PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

easy to schedule, reasonable rates, pleasant people, no problems!, quite pleased!


Customer Name: Christopher Z
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2000 TOYOTA MR2
VIN:  
Mileage: 56,000
Service Date: 12/23/2009
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 262520
Survey Name: Service Follow-up Survey
Date Requested: Dec 26 2009 9:31AM EST
Date Taken: Dec 26 2009 11:11AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

As always, it was a superior experience dealing with the Service Area staff. -Christopher Z



Customer Name: Kevin M
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2007 TOYOTA TACOMA 4X4
VIN:  
Mileage: 75,000
Service Date: 12/17/2009
Service Advisor: LESLIE YOUMANS
Service Advisor Number: 23665
RO#: 262370
Survey Name: Service Follow-up Survey
Date Requested: Dec 20 2009 9:35AM EST
Date Taken: Dec 21 2009 7:24PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

The service department at Toyota of Newburgh is like family... you never worry and always trust what your getting. I have been coming to Toyota of Newburgh for for over 30 years. Many thanks to the many people who help bring excellent service to the table. Thanks to Leslie, John, and Ken.
 

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Customer Name: Linda W
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA RAV4
VIN:  
Mileage: 25,807
Service Date: 1/11/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 264079
Survey Name: Service Follow-up Survey
Date Requested: Jan 14 2010 9:33AM EST
Date Taken: Jan 14 2010 9:43AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Service was quick and efficient. Car runs great.

 

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Customer Name: Thomas K
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2010 TOYOTA CAMRY
VIN:  
Mileage: 12,722
Service Date: 1/6/2010
Service Advisor: FELICITA
Service Advisor Number: 43153
RO#: 263570
Survey Name: Service Follow-up Survey
Date Requested: Jan 9 2010 9:34AM EST
Date Taken: Jan 13 2010 7:27PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Everyone involved in my last service experience was EXCELLENT! THANK YOU !!

 

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Customer Name: Douglas S
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2005 TOYOTA CAMRY
VIN:  
Mileage: 124,000
Service Date: 1/11/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 263922
Survey Name: Service Follow-up Survey
Date Requested: Jan 14 2010 9:33AM EST
Date Taken: Jan 14 2010 9:20PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Consistently excellent service.

 

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Customer Name: Ricki B
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA CAMRY
VIN:  
Mileage: 34,959
Service Date: 1/15/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 264340
Survey Name: Service Follow-up Survey
Date Requested: Jan 18 2010 9:32AM EST
Date Taken: Jan 18 2010 10:11AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5

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Customer Name: Willie
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2002 TOYOTA CAMRY
VIN:  
Mileage: 75,000
Service Date: 1/16/2010
Service Advisor: LESLIE YOUMANS
Service Advisor Number: 23665
RO#: 264350
Survey Name: Service Follow-up Survey
Date Requested: Jan 19 2010 9:33AM EST
Date Taken: Jan 19 2010 1:14PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 4
How likely is it that you would return to the dealer for future service? 5

Comments:

Still test running my car to make sure all is OK but I always feel more comfortable bringing my Camry to Toyota Newburgh. The service extension from sales to service, as it has been to date, makes me want to be a repeat customer. I always worry that my luck will run out & I will have a bad experience but that hasn't happened to date. REALLY appreciated the loaner, too. Thanks!
 

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Customer Name: Vincent C
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2004 TOYOTA HIGHLANDER
VIN:  
Mileage: 50,000
Service Date: 1/14/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 264028
Survey Name: Service Follow-up Survey
Date Requested: Jan 17 2010 9:33AM EST
Date Taken: Jan 19 2010 9:41PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

John, Alex and Kenny were very hepful in taking care of the problem that I had with my car.

 

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Customer Name: David B
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA RAV4
VIN:  
Mileage: 15,000
Service Date: 1/22/2010
Service Advisor: LESLIE YOUMANS
Service Advisor Number: 23665
RO#: 264904
Survey Name: Service Follow-up Survey
Date Requested: Jan 25 2010 9:34AM EST
Date Taken: Jan 25 2010 10:23AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

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Customer Name: John W
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA SIENNA
VIN:  
Mileage: 5,000
Service Date: 1/21/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 264819
Survey Name: Service Follow-up Survey
Date Requested: Jan 24 2010 9:35AM EST
Date Taken: Jan 24 2010 9:40AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

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Customer Name: Victor M
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2005 TOYOTA 4RUNNER
VIN:  
Mileage: 95,948
Service Date: 1/22/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 264829
Survey Name: Service Follow-up Survey
Date Requested: Jan 25 2010 9:34AM EST
Date Taken: Jan 25 2010 12:40PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

I was very pleased with the service. Once I was notified the repairs of my truck was going to be longer than expected, I was given a loaner car for the day. I was very pleased how I was treated and everyone was plesant and helpful.

 

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Customer Name: Katherine K
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2007 TOYOTA YARIS
VIN:  
Mileage: 58,925
Service Date: 1/22/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 264882
Survey Name: Service Follow-up Survey
Date Requested: Jan 25 2010 9:34AM EST
Date Taken: Jan 25 2010 7:26PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

as always you are dependable....I was out more quickly than I had thought, which allowed me not to have to use any time off from work! Thank you,

 

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Customer Name: William P
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2007 TOYOTA CAMRY
VIN:  
Mileage: 38,929
Service Date: 1/26/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 265178
Survey Name: Service Follow-up Survey
Date Requested: Jan 29 2010 9:32AM EST
Date Taken: Jan 29 2010 2:30PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

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Customer Name: Anthony F
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2007 TOYOTA AVALON
VIN:  
Mileage: 17,202
Service Date: 1/29/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 265354
Survey Name: Service Follow-up Survey
Date Requested: Feb 1 2010 9:31AM EST
Date Taken: Feb 1 2010 10:25AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Great Dealership and Service department. My car is always serviced at my appointment time. Customer service is pleasant and answers all of my questions. I purchased my last two cars from Newburgh Toyota and will return for my next. Thanks, Anthony F

 

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Customer Name: Freddy P
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2004 TOYOTA CAMRY
VIN:  
Mileage: 185,000
Service Date: 2/5/2010
Service Advisor: LESLIE YOUMANS
Service Advisor Number: 23665
RO#: 265888
Survey Name: Service Follow-up Survey
Date Requested: Feb 8 2010 9:32AM EST
Date Taken: Feb 11 2010 10:03AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

The customer service are very profesional and always courtesy

 
Customer Name: Brian L
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2001 JEEP CHEROKEE
VIN:  
Mileage: 127,000
Service Date: 2/3/2010
Service Advisor: 23665
Service Advisor Number: 23665
RO#: 265156
Survey Name: Service Follow-up Survey
Date Requested: Feb 6 2010 9:37AM EST
Date Taken: Feb 11 2010 6:11AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Everyone at Toyota of Newburgh is great, plus we love our Toyota!

 

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Customer Name: Richard T
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2005 TOYOTA SIENNA
VIN:  
Mileage: 65,335
Service Date: 2/1/2010
Service Advisor: 23665
Service Advisor Number: 23665
RO#: 265536
Survey Name: Service Follow-up Survey
Date Requested: Feb 4 2010 9:33AM EST
Date Taken: Feb 10 2010 9:03PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

Alex Reyes was very helpful and informative as usual, the service staff is always on point, thanks.

 

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Customer Name: Micheal N
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2007 TOYOTA TACOMA
VIN:  
Mileage: 20,000
Service Date: 2/6/2010
Service Advisor: 43153
Service Advisor Number: 43153
RO#: 265967
Survey Name: Service Follow-up Survey
Date Requested: Feb 9 2010 9:32AM EST
Date Taken: Feb 10 2010 8:44PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

The team that you have at the Newburgh dealership are the best!! I have always had good dealing with them. Mike

 

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Customer Name: Sheila H
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2009 TOYOTA RAV4
VIN:  
Mileage: 5,000
Service Date: 2/8/2010
Service Advisor: ALEX REYES
Service Advisor Number: 282
RO#: 266056
Survey Name: Service Follow-up Survey
Date Requested: Feb 11 2010 9:33AM EST
Date Taken: Feb 11 2010 11:46AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

Comments:

I have always found staff and service at Newburgh Toyota well above the norm. I actually reside 3 miles from another dealer, but will drive the 20+ miles one way to go to Newburgh. This is my third Toyota, but not my last.

 

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Customer Name: Joanne S
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2010 TOYOTA CAMRY
VIN:  
Mileage: 6,845
Service Date: 2/13/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 266514
Survey Name: Service Follow-up Survey
Date Requested: Feb 16 2010 9:33AM EST
Date Taken: Feb 16 2010 10:29AM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 5
How likely is it that you would recommend the dealer to family or friends as a place to service your vehicle? 5
How likely is it that you would return to the dealer for future service? 5

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Customer Name: Elizabeth M
Home Phone:  
Mobile Phone:  
Work Phone:  
Email:  
Vehicle: 2010 TOYOTA PRIUS
VIN:  
Mileage: 8,223
Service Date: 3/3/2010
Service Advisor: KEN
Service Advisor Number: 9123
RO#: 267743
Survey Name: Service Follow-up Survey
Date Requested: Mar 6 2010 9:34AM EST
Date Taken: Mar 8 2010 8:55PM EST
Conducted Via: Email

Responses:

How satisfied are you with your service experience? 4
How likely is it that you would return to the dealer for future service? 4

Comments:

The service dept. took the car on time and delivered it back at the time they said. Since this was a "recall" brake software adjust on our 2010 Prius,and we were not noticing any problems yet, it is useless to say anything about the quality of the service. Also, we were sampled on the phone.
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